Frequently Asked Questions
Are all your shoes 100% authentic?+
Yes — every pair we sell is sourced directly from authorized distributors of Adidas, Nike, Under Armour and the other brands we stock. Nothing on Sole Gripper is a first-copy or replica.
How long does delivery take?+
Orders are packed and dispatched within 24 hours. Delivery typically takes 2–5 business days depending on your location.
What if the size doesn't fit?+
We offer easy exchanges within 7 days of delivery, as long as the shoes are unworn and in original packaging. Check our Size Guide before ordering to get it right the first time.
What payment methods do you accept?+
We accept cash on delivery, bank transfer, and major debit/credit cards, depending on what's enabled at checkout.
Can I track my order?+
Yes — once your order ships you'll receive a tracking link by email. You can also check order status anytime from My Account.
Do you ship nationwide?+
Yes, we deliver across the country through trusted courier partners.